If you are unhappy with any aspect of the treatment or service I provide to you please contact me so that I can to rectify the situation as swiftly as possible and to prevent the same situation happening again.

To help me quickly resolve your issue, please include as much information as you have available.  I promise to:

• Take your complaint seriously.
• Contact you promptly to discuss the issue you have raised.
• If we agree on a course of action to remedy the situation I will keep you informed of my progress.  Either by email, telephone or letter as agreed.

Click this link to reach my contact details page.

As a member of the Shiatsu Society I adhere to the Society’s code of professional conduct.  To receive a copy please contact the Shiatsu Society.